The customer agrees to be bound by this sale agreement and accepts its terms and conditions (unless the customer has signed a separate formal purchase agreement with Awesome Technology Limited, in which case the separate agreement shall govern).
The contract is formed only when the goods are dispatched by the seller.
Where the buyer is acquiring the product for the purpose of business then the Consumer Guarantees Act 1993 shall not apply.
In the event the buyer is acquiring the product for purposes other than that of a business, then these conditions of sale shall be interpreted subject to the purchaser’s rights under the Consumer Guarantees Act 1993, to the intent that no provisions shall any way limit the buyer’s rights under the Act.
The seller is entitled at any time to correct all errors and omissions (whether clerical, computational or otherwise) in any advertising, quotation, pricing, invoice or acknowledgement.
While our best efforts are made to keep our stock levels and pricing accurate we cannot be responsible for any errors in stock levels and pricing. The seller will notify they buyer promptly of any error or omission discovered by the seller, and give the buyer a full refund.
The seller relies on information from its suppliers and product manufactures. Descriptions, illustrations and literature are therefore not binding on the seller. If the goods do not match the description on the seller’s website, the buyer should inform the seller immediately so that the seller may take appropriate action. Tech Logic can offer a full refund if the correct product is more or cannot be sourced at the price of the un-matching item. Tech Logic is not required to send an item of higher value and a full refund of original order is sufficient.
The seller reserves the right to dispatch the buyer’s order in one delivery or by instalments. Failure to deliver any instalment shall not entitle the buyer to repudiate the contract as to any instalments already delivered. The buyer may cancel any undelivered instalments.
Any quotations of delivery times by the seller are made in good faith but are estimates and the seller shall not be bound by such quotation.
If a product is ordered but later found to be out of stock the seller reserves the right to put the order on back order and confirm a suggested Estimated Time of Arrival (ETA) with the customer. The customer may ask Tech Logic to either find and offer an alternative (similar) product (if an alternative option is available) price differences will need to be paid by the customer if the cost is higher or if cheaper the difference refunded by Tech Logic to the customer or if the ETA is to far, offer a full refund to the customer.
Faulty Repair and Replacement
Freight of faulty products or credits.
How to Process a Return or Credit
This is nice and simple just go to our contact page. Fill in the details on the returns form, then click submit. Our returns team will then organise a return number and details for returning the product for repair/replace or credit. Or advise if more detail is required or if the item cannot be returned.
You will get a reply within 24 hours of sending (weekdays only) usual time to get a authorised RA number is 1-2 days. However some may take longer depending on the warranty provider and the reason for return.
All our products are supplied by New Zealand Distributors so all warranties are supported within New Zealand. On very rare occasions when the distributor is out of stock or a product has become obsolete, there may be an extended wait-time, for us to determine the most suitable replacement option for you. If no replacement can be sourced then either an alternative product or credit will be offered.
The buyer shall ensure that the goods ordered are fit and suitable for the purpose for which they are required before purchasing and the seller is under no liability if they are not.
The buyer is entitled to only such benefits as the seller may receive under any guarantee given to the seller by the manufacturer of the goods.
The warranty does not cover damage from misuse, accident, negligent, inappropriate or improper operation, maintenance, installation, modification, adjustment or overclocking .
The seller’s liability under this contract and the warranty in this clause is confined to the buyer named in this contract, it being agreed that the seller has no liability to any purchaser of the goods from the buyer in that the buyer’s rights under the contract are not assignable without the prior written consent of the seller.
The seller shall not be liable to the buyer for any loss or damage directly or indirectly arising out of or in connection with any delay in delivery of the goods, or failure to perform any term of this contract where such delay or failure is caused directly or indirectly by an act of God, fire, armed conflict, labour dispute, civil commotion, intervention of a government, inability to obtain labour, materials or facilities and accidents, interruptions of, or delay in transportation or any other cause beyond the seller’s control.
Any claim or dispute arising hereunder shall be subject to arbitration in accordance with the Arbitration Act 1996.
The contract including these terms and conditions of sale shall be governed by New Zealand Law.