Freight Courier Service

All items are sent on a signature courier delivery service. This means items are tracked & insured so in the event of any issues, you are covered on lost items that have not been signed for (unless you request the courier to leave the package without a signature). CourierPost & NZ Couriers are our main courier service providers.

 

shipping
Freight is calculated based on your order. The good news is that for consumable orders – Freight is FREE
Each product has a shipping guide that will advise if the item qualifies for free freight or provides an estimate of the freight cost for that particular item. The actual freight cost will be calculated and presented to you at the confirmation page before you submit your order.

Auckland – 1 Working Day
North Island – 1 to 2 Working Days
South Island – 1 to 3 Working Days

Please note: Delivery times are estimates based on the courier companies suggested delivery time. Please allow an extra 1-2 days for rural deliveries

Please contact us if you require an urgent delivery. We will advise you of the price to your location.

If your order has not arrived within the delivery time frame or if you would like your courier track information please click the “track order” link. Our staff will then provide you with your courier track information and will advise if any potential courier issues have occurred. We are happy to assist you with any courier investigation.